1. Data Controller
VAULT IST DMCC (registration DMCC198149), with its registered office at AG-13-H-F168, AG Tower, Plot No: JLT-PH1-I1A, Jumeirah Lakes Towers, Dubai, UAE, is the data controller responsible for the personal data collected through this website and our services.
2. Information We Collect
We collect information that you provide directly to us, including your name, email address, company name, and any other details submitted through contact forms or during the onboarding process. We also collect certain technical data automatically, such as IP addresses, browser type, device identifiers, and usage patterns when you interact with our website.
3. How We Use Your Data
We process your personal data for the following purposes:
- To provide, maintain, and improve our services and platform infrastructure
- To communicate with you regarding your account, service updates, and support requests
- To comply with applicable legal and regulatory obligations, including KYC and AML requirements
- To protect the security and integrity of our platform and to detect and prevent fraud
4. Data Sharing and Transfers
We do not sell your personal data to third parties. We may share your data with trusted service providers who assist us in operating our platform, conducting our business, or servicing you, provided those parties agree to keep the information confidential. We may also disclose data where required by law, regulation, or court order.
5. Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal data is no longer required, it is securely deleted or anonymized in accordance with our internal data retention schedule.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to object to certain types of processing. To exercise any of these rights, please contact us at the address provided in Section 1 of this policy.